F.A.Q.

Basic information

What is Seven Stars Group LTD?

SSG LTD is an international investment group of companies, which is situated in the United Kingdom of Great Britain and Ireland. Our company’s principal task is to integrate traders and investors of the currency market into the unified investment network that will give them an opportunity to trade together and make use of the collective potential.

Who manages the investment portfolio?

The investment portfolio is managed by the group of experienced financial experts, lawyers, professional analysts of the company, who have been working on the average for over 15 years in the currency market. Our experience and contacts provide us with an access to a wide range of local and global resources and help to achieve advantages from the best and most effective trading technologies in the Forex market all over the world.

Who can take part in Seven Star Group LTD? Do you support investors from other countries?

Any person or a company can take part in Seven Star Group LTD. We do not have the restrictions concerning any country of the world. The only circumstance is the acceptance of our rules and conditions of service, and also the age of over 18 years.

How to become a client of your company?

At first, you must open a free account (an account) to become a client of our company. This procedure is rather simple and does not take much time, but you will get an opportunity to become an investor and make a profit.

Can I register several accounts in your program?

You can’t create more than one account from one computer (IP) address.

How can I access my account?

If you are a registered user of Seven Stars Group LTD, please write in your username and password in the appropriate fields and click the "Enter" button. You will be redirected to your account automatically.

How can I change the personal information in my account?

Enter your account and click "Edit Account", you will see the personal data page, where you can change the information. When you fill in all the necessary data, save the changes. However, you cannot change your email address and e-wallet, because this function is not available according to security reasons. To achieve such changes, you must communicate with us due to our team of support and provide complete information, including your secret answer.

What can I do if I cannot log in to my account because I do not remember my password?

Click the "Forgot your password?" link, write in your username or e-mail address and follow the instructions. In your mailbox, you will notice a letter with information on how to set a new password.

I cannot get into my account. What can cause such a problem?

Sometimes these types of problems are caused by errors in your web browser. You should only wait a few minutes, reload the page, and then try to log in one more time. First of all, you need to clean the cache of your browser. Make sure that the validation code is filled in correctly from the image. If the problem is not solved, please communicate our support team.

Does Seven Star Group LTD provide a reliable level of safety?

Our company has taken all necessary measures to guarantee the secure investment, store, and conduct of the financial transactions. All information on our site is protected by an SSL certificate. Seven Star Group LTD shares our client’s personal data with nobody . Your participation is strictly private.\

Questions about investments

How to start and to become an investor?

First of all, you need to register a new account, choose an investment plan and make a deposit of at least $ 100 through available payment systems.

What methods of payment can I choose to make a deposit?

We work with such payment systems as Perfect Money, Payeer, Bitcoin, AdvCash, Litecoin, and Ethereum.

What is the minimal and maximal sum of investment?

The minimal possible sum of investment is $ 10, and the maximal one is not limited. You have an opportunity to check the minimal and maximal available amount for every plan on our main page and in the menu of your account "Open deposit".

Do you charge any fees for the providing of your investment services?

No, we do not charge any fees. We have enough profit, which we get from our common investments. We do not need to charge fees for any transactions, but, payment processors may charge a fee, and we cannot manage it.

How long does it take to attach my deposit to my account?

Your account will be updated as soon as you send the payment. For Bitcoin deposits, this procedure can take several hours.

Can I make several deposits at once?

Yes, you can create as many deposits as you wish, but each of them will be processed apart.

Can my deposit be reinvested without my participation?

No, you solve the problem of your income reinvesting yourself.

Can I make a deposit right from my account balance?

Yes! To make a deposit from your account balance, just log in to your account and click the "Make a deposit" button and select the "Invest from account balance" button.

How much time is it usually necessary to process a withdrawal request?

Processing a request for withdrawal of capital can take from several minutes to 30 hours.

Does a delay in the withdrawal request exist?

Delayed withdrawal can sometimes happen because of unstable work of payment systems or any repair works on the site. On this condition, the administration of the site will have to expect for the normalization of the situation and only then can pay. It can last from a few hours to 2-3 days; that’s why we ask you to be tolerant. In the case of a long pause, we will inform you about the actual situation with the help of our forms of communication.

What are the minimal and the maximal sum available to withdraw?

 The minimal sum of withdrawing is $ 1, and the maximal one is unlimited.

Are the requests for withdrawal processed on weekends?

No, we process withdrawal requests on weekdays.

How can I look through my account balance?

Your balance is displayed in your personal account in the "My Profile" tab in the "Your Balance" block. The only thing you need is to have access to the Internet to check it.

Are there any risks to my investment?

The risk of losing capital always exists. For instance, in the situation of negative events which happen in the world, and are not controlled by the company's management. However, our team consists of specialists who can foresee all possible risks and skillfully prevent the appearance of emergency situations. That is why the risk to lose the investment is extremely low.

Questions about the affiliate program

Do you offer an affiliate program?

Yes, we suggest a multi-level affiliate program, which consists of 7 degrees. The affiliate program is a unique opportunity to earn money due to Seven Stars Group LTD, without making investments. The multi-level system allows you to get an additional income in 7 levels-7% of each deposit of the 1st level referrals, 3% of each deposit of the 2d level referrals (people, who are invited by the people, whom you invited directly) and 2% of each deposit of the 3d level referrals (people invited by the people of the 2d level whom you  invited) and 1% for the referrals of 4-7 levels.

How can I receive my affiliate commission?

Commission for the referral is immediately attached to your account. Referrals can be withdrawn only in the electronic currency that your referral used to create the deposit, for example, if the referral replenished the account with the help of Perfect Money, then you can withdraw your commission only to your Perfect Money wallet.

Where can I get my referral link and advertising banners?

You can find your referral link in the main menu of your account. Advertising banners are also situated in your account in the "My Structure" tab.

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Vous trouverez votre lien de parrainage dans le menu principal de votre compte. Les bannières publicitaires sont également situées dans votre compte dans l'onglet "Ma structure". 

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Sie finden Ihren Empfehlungslink im Hauptmenü Ihres KontosWerbebanner befinden sich auch in Ihrem Konto auf der Registerkarte "meine Struktur". 

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Puoi trovare il tuo link di riferimento nel menu principale del tuo profilo. I banner pubblicitari sono anch’essi situati nel tuo profilo sotto il riquadro “La Mia Struttura”. 

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Możesz znaleźć link polecający w głównym menu swojego konta. Banery reklamowe znajdują się również na koncie w zakładce "Moja struktura". 

How do you determine that the new investor was invited by me?

The referral system works during registration and is completely automatic. When the investor registers himself or herself with the help of your link, the system will mark him or her as your referral.

I did not find an answer to my question, what should I do?

If you have not found the answer to your question, please contact our support team and we will definitely answer you.